Privacy Policy – Shreya Home Appliances

Effective Date: [11/07/2025]

At shreyahomeappliances.com, we are committed to protecting your privacy and ensuring a safe and secure online shopping experience. This Privacy Policy outlines how we collect, use, share, and protect your personal information.

1. Information We Collect

We collect information from you when you:

Visit our website
Register for an account
Place an order
Subscribe to our newsletter
Contact us via email or form

Information we may collect includes:

Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely via third-party providers)
IP address and device/browser details
Order history and preferences

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and promotional emails
Improve our website, services, and user experience
Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Trusted third-party service providers (e.g., payment gateways, shipping partners)
Legal or regulatory authorities when required by law
Analytics providers (e.g., Google Analytics) for understanding website usage

All third parties are obligated to protect your data and use it only for the purpose it was shared.

4. Payment Information

We use secure third-party payment gateways (such as Razorpay, PayPal, etc.). Your card and banking details are not stored on our servers and are handled securely by the payment processor.

5. Cookies & Tracking Technologies

We use cookies to:

Remember your preferences
Track website performance and usage
Provide a smoother shopping experience

You can control or delete cookies through your browser settings.

6. Data Retention

We retain your data for as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce our agreements

7. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you
Request correction or deletion of your data
Opt out of promotional communications
Withdraw consent for data processing

To exercise these rights, please contact us at support@localhost.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.